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FAQs

International Shipping
Due to constraints from our carriers because of current events, shipments may be delayed.  We apologize for the inconvenience.

What types of payment does Shop Entify accept?
Shop Entify accepts all major credit cards.

How soon will my order be processed and how will I know when it has been shipped?
You will receive a shipping notice via e-mail when your order has left the warehouse.  Orders are fulfilled Monday through Friday.  Most orders ship within 2-3 days business days of being placed. Due to constraints from our carriers because of current events, shipments may be delayed.
 
How can I track my order?
When your package has shipped, you will receive a confirmation via e-mail that also contains tracking information from the appropriate carrier.  
 
There is a problem with my shipment/my order never arrived – what should I do?
If you experience any problems with your order, please contact customer service at support@entify.xyz.

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